George Gerstenberg, M.C.P.C.
Professional Retail Sales Coach, Consultant, Inspirational Speaker
I provide unbiased 3rd party insight of your Sales Teams and processes.
As a champion, navigating challenges, and thinking critically about success comes naturally.
As a coach, I will help to unlock self-imposed limitations and close knowledge gaps.
I believe if someone chooses to work in a brick and mortar, retail sales, engaging profession, they deserve the opportunity to be, and feel successful.
The process of developing a highly successful Team is not difficult in theory. The challenges however, become visible with an ever-changing economy, and workforce.
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Great people evolve into exceptional Team Members that drive top-line revenue and profits, when invested in. With easy to manage processes in place, a culture of learning, high level of communication and trust, will ensure job satisfaction is met. along with cash-flow and profits. This is the intersection of the "WOW" Customer Experience, and growing a retail business with world class EBITDA.
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I have trained, and coached thousands of retail managers and sales professionals, by growing a national retail chain that is the largest in its space in the U.S.
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I am a passionate person, and enjoy a great retail experience, like all consumers. You, your valued Team, and Customers and most importantly your family deserve to get On Track!
Clients:
Brick and Mortar
Start-Ups
Omnichannel
Multi-location
Regional and District Managers
Team Leaders / Managers
National / International
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Industries:
Luxury Goods
Home Entertainment
Powersports
Clothing
Shoes
Bicycles
Auto Tires
Cannabis
Furniture
Appliances
Mattress
Musical Instruments
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And Your Business!
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My Retail Background
Director of Store Performance
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Develop sales accountability processes
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Work shoulder to shoulder with Sales Teams and Leaders
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Drive revenue, profits and world class store EBITDA
Director of Training
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Developed training department from the ground up
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Customer expectations, sales, leadership, team building skills
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Sales accountability processes
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Trained product knowledge for 13 in house brands
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Copywriting for house brands
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Product Host of online retail websites
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Produced sales training videos
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Regional, Instructor led training classes around the country
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Developed a grassroots marketing process for new store locations
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Developed and instructed District Manager training
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Developed and instructed Leadership training
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Plan and organize company events
District Manager
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Drove revenue to scale the business to a national brand